"She truly went above and beyond"
When you're trying to sell a home while buying another it almost feels like the stars have to align. Therefore, when we unexpectedly found our dream home, we needed someone with experience to offer the professional guidance necessary to sell our house quickly. Michal was incredibly responsive and efficient, and offered direct and practical suggestions for preparing our house for sale. She truly went above and beyond, and was someone we could trust and rely on as we moved through the entire selling process. I have already recommended Michal to friends who are considering a move and will continue to do so in the future.
Dan & Katie
"With us every step of the way"
I had to sell my home while already living 2000 miles away, out on the West Coast. Elizabeth and her team helped us every single step of the way. I am not new to owning/selling a home, but still, hadn't done so from a distance!
Our house sold very quickly, for a very good price, and Elizabeth and her team were with us every step of the way - making sure that papers were signed online and on time, and helping smooth out little glitches before they became big problems.
Plus, her office team was in regular contact with my realtor and lending company out here on the West Coast, helping to make my turn around from Michigan sale to Washington home purchase virtually pain free. I cannot recommend her and her wonderful team highly enough.
"Taken care of from start to finish"
Elizabeth is a thoughtful person, and we felt taken care of from start to finish. She has an excellent team around her and they are incredibly efficient and friendly. She has all the skills you'd want technically, the local knowledge, and the acumen in negotiating.
She also does that thing you want from an agent, which is to learn about what you want and then actually give you advice. She doesn't insist that you take it, but you should. I am in love with the new house, had a pretty good experience selling our old house, and made it through a the process with the minimum of drama that such a big decision necessarily creates.
The Burgard Family
"Exceptional to work with"
Elizabeth, Bruce and their team are exceptional to work with. We've used them a few times on both the buying and selling side and can't say enough! Totally professional, on the ball and also just really nice people to do business with. I now consider Elizabeth a personal friend.
"Would never have happened without Elizabeth"
My family now lives in our dream house, a couple of acres on the Huron River, and we are certain it would never have happened without Elizabeth, Bruce, Chanda, Rachel, and the teamwork they gave to us. I selected her because of reputation and she delivered more than I could have imagined.
I knew just enough to know that we needed an expert, which she supposedly was/is, and she/they nailed it. It started with helping pick the right parts to upgrade to get our Ann Arbor home ready to market. I did it, her advice was helpful and dropping her name dropped prices and moved us up in priority for projects.
Listed our house and had a contract within ten days for 99.56% of our asking price. If I could strengthen one area of her office, it would be the handling of escrows; making it quicker and more automatic. Although I hope to never need a realtor again, if I do, it will be Elizabeth, Bruce, and the team in their office.
"Honest and personal throughout the process"
Elizabeth's entire team was extremely helpful. They helped us buy our current home and sell our old one in a short amount of time. Because we were looking in a highly-desirable area of Ann Arbor, our house had multiple offers.
We credit our success and quick closing to the expertise of Elizabeth's team. They were honest and personable throughout the entire process. We're thrilled with our current house and so thankful for their advice and experience.
"A Step Above"
Dear Buyer or Seller,
If you are reading this letter you must be considering Elizabeth Brien as your real estate agent. Here is a reason why I was so pleased to work with Elizabeth and think you will be too. Elizabeth is efficient, knowledgeable and appropriately aggressive in her work. She is among the top agents in town. All things being equal though, I believe Elizabeth is a step above. Elizabeth will always be available to you. She will provide the important emotional support a buyer or seller needs.
As much as we think buying or selling a house is exclusively a “business” deal, it gets emotional and draining. When you call to speak with Elizabeth, you will get Elizabeth. Yes, from time to time you will speak with her assistant, but whenever you really need her, she will be there for you. I can’t say enough about how important I found this to be. In addition to being savvy and on top of the real estate market in every way, Elizabeth, not an answering machine, not an assistant, was continuously there for me. She was terrific in everyway, but I have to say, her availability and support was something out of the ordinary. She is very special in this way and in my opinion, places her a cut above others.
Best of luck to you.
P.S. In a very tough market, Elizabeth sold my house in 48 hours for full price.
"Elizabeth never gave up"
Elizabeth and her entire team never gave up showing my property during a very slow and difficult time in the market. Eventually, her efforts paid off and throughout the process I could rely on her expertise and recommendations. I would not hesitate to call on Elizabeth for future realtor needs.
"Elizabeth made it all happen."
"I was very impressed with both Elizabeth and Bruce's professionalism, responsiveness, and overall ability to effectively represent our interests through all phases of the search and eventual purchase. Neither came off as pushy salespeople which has been my previous experience. In fact, both my wife and I have shared with Elizabeth and Bruce that neither of them even seem like real estate salespeople and both of them considered that to be a true compliment.
Another thing to consider is that Elizabeth is extremely well connected to people who can assist with activity related to purchasing a home whether it's bankers that can come to your home or office, contractors or designers. You name it - she'll have a credible resource. This saved us a lot of time.
Finally, she is one of the top agents in this market and despite being very busy, always got back to us within appropriate timelines. Elizabeth made it all happen."
Gene and Nancy Eavy
Dear House Seller,
You have a difficult task ahead of you, which you know of course. I was fortunate enough to use Elizabeth Brien to sell my house during a very difficult selling time. She works harder than I have ever seen before and more importantly was more considerate and attentive than I could have imagined. For instance, I decided that the house description should be changed. Well this isn't the first time I've sold a house, and I thought I knew from experience that this was going to be a task that would be difficult to achieve.
So I wrote her an email and kinda outlined what I thought might be in it the next morning I called to discuss it with her, and to my complete surprise, the entire task was already finished. And I mean posted and official. And being a bit tense and not as sweet as I wish to be, I kept grousing about the photos, and every time I did it, she sent someone out who took the new photos I wanted and they would create new selling pamphlets and a huge web page...immediately.
So after all that it just got too embarrassing to be so demanding and I couldn't think of anything else to demand about anyway...except bring me a buyer. And she did. And the person she thought would buy the house is in fact the one who did buy it. So if you want someone who can really sell your house, and who knows every house (apparently in Michigan at least), and is ridiculously hard working, and has wonderful, determined patience, and fierce energy, and is very, very nice, well I think she's the one you might want.
"A true professional."
"Elizabeth Brien is a true professional. Charles Reinhart is fortunate to have someone as strong as Elizabeth."
"I would highly recommend Elizabeth and her team."
I would highly recommend Elizabeth and her team. Our home sold very quickly as Elizabeth provided good pricing advice and marketed it well even though it was clearly a buyer's market. Early in the process as we were preparing and first listing, it was very important to me to get attention directly from Elizabeth, and I always did. As we moved through the sale I was very comfortable also working with the whole team -- Bruce, Chanda, and Tamitha. They are a great team.
Elizabeth to be the one to deal with it. Without me even having to ask, she was at my house that day bringing in contractors to help advise us on how to respond; she was amazing during this difficult and important
"Instrumental in helping us find our new home."
"Elizabeth actually works with her husband and a couple of additional staff people as a team. Bruce, her husband, was instrumental in helping us find our home. He was knowledgeable of what was available in the market and did not try to push into their listings, which was integral in our selecting them as our realtor.
He very quickly picked up on our tastes. Oftentimes, he would find and set appointments for showings before we had even the listing. In fact, we never would have looked at our current home had Bruce not found it for us! Elizabeth was more involved in the process of our making our offer on the house and on the sale of our condo. She clearly knew the Ann Arbor / Washtenaw County market and gave us good advice on how to make our unit show well.
Bruce and Elizabeth's schedules are hectic at best, but they have hired a staff that makes you feel like you can always get in touch with them. While they work with a ton of people, everyone I spoke with at the office always knew exactly who I was and what was going on during the process. All in all, they were very professional."
Virginia and Eric Krueger